Help Desk

The DRS 2006 Support Center is the backbone of DRS technical support. Inside you'll find topics regarding many technical issues involving the use of DRS 2006 radio automation, its plugins, supporting apps and much more. Come on inside and learn something.

Help Desk

Postby knzhonda1 » Mon Jan 29, 2007 2:12 am

I want to take this opportunity to thank everyone involved in customer service.
I was having a problem earlier today (first time ever) with my software freezing up. it would stop about every ten minutes or so. I emailed the help desk..got a ticket number in a matter of minutes with a request for more info on my problem.
I forwarded the info to the help desk and in a matter of minutes Dave Bickford emailed me a link to use that should solve my problem.
I have been back up and runing for four hours without without a problem.
I'm still convinced DRS 2006 is the way to go. Good software...GREAT customer service. :lol:
Thanks again
Ken
knzhonda1
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Joined: Fri Jun 30, 2006 2:31 pm

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